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NCDHHS Policies and Manuals  >  Divisional N-Z  >  Social Services  >  Energy Programs

Energy Programs

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EP-100 Energy Programspdf92 KB
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EP-110 Definitionspdf107 KB
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EP-115 Disclosure of Informationpdf18 KB
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EP-120 Contracting and Vendor Agreementspdf116 KB
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EP-125 Retentionpdf41 KB
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EP-140 Overpayments and Fraudpdf73 KB
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EP-150 Household Compositionpdf58 KB
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EP-175 United States Citizenshippdf76 KB
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EP-200 Energy Programs Outreach Planpdf99 KB
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EP-400 Crisis Intervention Programpdf244 KB
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EP-500 Duke Energy Progress Company’s Energy Neighborpdf160 KB
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EP-520 Piedmont Natural Gas (PNG) Company’s Share the Warmthpdf227 KB
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EP-540 Wake Electric Round-Up Programpdf213 KB
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EP-560 Haywood Electric Company’s Helping Each Member Cope Programpdf216 KB
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EP-580 Weatherization (WX) and Heating and Air Repair and Replacement Program (HARRP)pdf71 KB
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EP-600 Low Income Household Water Assistance Program (LIHWAP)pdf176 KB
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EP-620 NC Rate Settlement Fund pdf161 KB
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EP-300 Low Income Energy Assistance Program (LIEAP)pdf289 KB
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EFS-FNS-AL-01-2018: Important Systematic Alien Verification for Entitlements (SAVE) Paperless Verification Processingpdf154 KB
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EFS-EA-AL-05-2020: Telephonic Signature (Amended)pdf87 KB
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EFS-EA-AL-06-2020: Low Income Energy Assistance Program (LIEAP) Automatic Paymentpdf84 KB
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EFS-EA-AL-02-2020: Program (LIEAP) Application and Interview Requirementspdf20 KB
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EFS-EA-AL-03-2020: Crisis Intervention Program (CIP) Application Requirementspdf17 KB
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EFS-EA-AL-04-2020: Telephonic Signaturepdf87 KB
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EFS-EA-AL-02-2020: Crisis Intervention Program (CIP) and Low Income Energy Assistancepdf20 KB
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EFS-EA-AL-01-2020: Crisis Intervention Program (CIP) Income Requirements & Pending Verificationpdf76 KB
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EFS-LIEAP-01-2019: Corrected National Voter Registration Act (NVRA) Requirements Administrative Letterpdf99 KB
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AL-01-2015: Performance Measures Data Collectionpdf78 KB
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AL-01-2016: EBCI Administration of LIEAP and CIPpdf76 KB
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AL-01-2014: LIEAP Telephone Interviewspdf20 KB
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AL-01-2013: 2013-2014 Income Eligibility Limits for CIP Householdspdf23 KB
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AL-02-2012: 2012-2013 Income Eligibility Limits for CIP Householdspdf21 KB
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AL-01-2012: Wake Electric Membership Corporation Round-Up Programpdf20 KB
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AL-03-2012: Eligibility Criteria for Low Income Energy Assistance Householdspdf17 KB
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AL-01-2011: Benefit Levels for LIEAP Householdspdf29 KB
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AL-02-2011: Income Eligibility Limits for CIP Householdspdf22 KB
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AL-01-2010: Benefit Levels for LIEAP Householdspdf29 KB
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AL-12-2010: LIEAP Overpaymentspdf29 KB
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AL-02-2009: Income Eligibility Limits for CIP Householdspdf23 KB
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AL-01-2009: Benefit Levels for LIEAP Householdspdf29 KB
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AL-01-2008: Low Income Energy Assistance Programpdf23 KB
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AL-02-2008: Increase of Maximum Allowable Assistance Amount in Helping Each Member Cope Programpdf19 KB
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AL-01-2007: 2007 Benefit Levels for LIEAP Householdspdf29 KB
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AL-02-2007: Crisis Intervention Program Benefit Level Amendment2-2007: Attachment 1pdf20 KB
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AL-01-2006: 2006 Benefit Levels for LIEAP Householdspdf27 KB
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AL-03-2006: 2006 LIEAP Supplemental Benefitpdf20 KB
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AL-02-2006: North Carolina Natural Gas (NCNG) Share the Warmthpdf17 KB
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AL-05-2006: North Carolina Natural Gas (NCNG) Share the Warmthpdf18 KB
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AL-04-2006: 2006 Income Eligibility Limits for CIP Households pdf22 KB
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AL-14-2005: Special State CIP Fundspdf20 KB
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AL-05-2005: 2005 Income Eligibility Limits for CIP Householdspdf19 KB
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AL-05-2004: Wake Electric Round-Up Programpdf10 KB
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AL-06-2004: Income Eligibility Limits for CIP Householdspdf17 KB
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AL-14-2002: Policy Clarification for the Low Income Energy Assistance Program (LIEAP) for FY 2003pdf11 KB
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AL-17-2001: Treatment of Per Capita Gaming Proceeds to Members of the Eastern Band of the Cherokee Nationpdf23 KB
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EP-CN-07-2023: PEP-400 – Attachment 3pdf244 KB
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EP-CN-07-2023: PEP-300 – Attachment 2pdf289 KB
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EP-CN-06-2023: EP-400 – Attachment 2pdf213 KB
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EP-CN-07-2023: Policy Updatepdf20 KB
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EP-CN-07-2023: PEP-110 – Attachment 1pdf107 KB
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EP-CN-06-2023: EP-300 – Attachment 1pdf245 KB
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EP-CN-05-2023: EP-300 – Attachmentpdf265 KB
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EP-CN-06-2023: Policy Updatepdf37 KB
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EP-CN-05-2023: Policy Updatepdf17 KB
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EP-CN-04-2023: EP-300 – Attachmentpdf232 KB
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EP-CN-03-2023: EP-400 – Attachmentpdf209 KB
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EP-CN-04-2023: Policy Updatepdf17 KB
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EP-CN-03-2023: Policy Updatepdf17 KB
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EP-CN-02-2023: EP-300 – Attachment 1pdf225 KB
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EP-CN-02-2023: EP-400 – Attachment 2pdf209 KB
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EP-CN-02-2023: Policy Updatepdf20 KB
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EP-CN-01-2023: EP-200 – Attachment 7pdf99 KB
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EP-CN-01-2023: EP-150 – Attachment 6pdf58 KB
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EP-CN-01-2023: EP-140 – Attachment 5pdf73 KB
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EP-CN-01-2023: EP-110 – Attachment 2pdf103 KB
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EP-CN-01-2023: P-120 – Attachment 3pdf116 KB
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EP-CN-01-2023: EP-125 – Attachment 4pdf41 KB
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EP-CN-01-2023: EP-100 – Attachment 1pdf92 KB
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EP-CN-01-2023: Policy Updatepdf12 KB
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EP-CN-07-2022: EP 400 – Attachment 2pdf183 KB
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EP-CN-07-2022: EP 300 – Attachment 1pdf213 KB
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EP-CN-07-2022: Policy Updatepdf99 KB
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EP-CN-06-2022: EP 300 – Attachment 2pdf209 KB
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EP-CN-06-2022: EP 400 – Attachment 1pdf182 KB
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EP-CN-06-2022: Policy Updatepdf20 KB
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EP-CN-05-2022: EP 300 – Attachment 1pdf207 KB
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EP-CN-05-2022: EP 400 – Attachment 2pdf181 KB
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EP-CN-05-2022: Policy Updatepdf11 KB
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EP-CN-04-2022: Policy Updatepdf84 KB
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EP-CN-03-2022: EP 620 – Attachement 1pdf161 KB
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EP-CN-03-2022: EP 500 – Attachment 1pdf160 KB
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EP-CN-03-2022: Policy Updatepdf86 KB
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EP-CN-02-2022: EP 600 – Attachment 1pdf176 KB
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EP-CN-02-2022: Policy Updatepdf11 KB
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EP-CN-01-2022: LIHWAP Vendor Letter – Attachment 2docx28 KB
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EP-CN-01-2022: EP 600 – Attachment 1pdf200 KB
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EP-CN-01-2022: Policy Updatepdf26 KB
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EP-CN-04-2021: EP 600 LIHWAP Policy – Attachment 1pdf193 KB
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EP-CN-03-2021: EP 600 LIHWAP Policy – Attachment 1pdf189 KB
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EP-CN-04-2021: Policy Updatespdf26 KB
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EP-CN-02-2021: EP 300 Lieap Policy – Attachment 1pdf292 KB
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EP-CN-02-2021: EP 400 CIP Policy – Attachment 2pdf257 KB
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EP-CN-03-2021: Policy Updatespdf23 KB
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EP-CN-02-2021: Policy Updatespdf44 KB
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EP-CN-01-2020: EP 300 – Attachment 1pdf281 KB
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EP-CN-01-2020: Updated Federal Poverty Income Levels and Clarifications and Revisions of Manual Sections 300 and 400pdf38 KB
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EP-CN-01-2020: EP 400 – Attachment 2pdf254 KB
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EP-CN-01-2019: Updated Federal Poverty Income Levels, Clarifications and Revisions of Manual Sections 100, 200, 300, and 400pdf40 KB
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EP-CN-02-2018: Policy Clarificationspdf189 KB
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EP-CN-01-2018: Policy Updatespdf79 KB
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EP-CN-04-2018: Updated Federal Poverty Income Levels, Eastern Band of Cherokee Indians (EBCI) Clarifications and Obsoleted CIP Manual Sectionspdf152 KB
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EP-CN-03-2018: Employee and Vendor Fraudpdf149 KB
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EP-CN-01-2017: Policy Updatespdf167 KB
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EP-CN-01-2016: Policy Updates
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EP-CN-02-2016: Policy Updates
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EP-CN-02-2015: Energy Programs Policy Changespdf152 KB
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EP-CN-01-2015: Energy Programs Policy Changespdf58 KB
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EP-CN-03-2015: Energy Programs Policy Changespdf160 KB
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EP-CN-01-2014: Energy Programs Policy Changespdf73 KB
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EP-CN-02-2013: Energy Program Policy Changespdf20 KB
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EP-CN-01-2013: Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) System Instructionspdf31 KB
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EP-CN-01-2012: Energy Program Policy Changes pdf29 KB
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EP-CN-01-2011: Policy Changespdf69 KB
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EP-CN-03-2011: Crisis Intervention Program (CIP) System Instructions, Data Entry Instructions, and Reportspdf41 KB
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EP-CN-02-2011: Low Income Energy Assistance Program (LIEAP) System Instructionspdf23 KB
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EP-CN-01-2010: This change notice transmits revisions to the LIEAP Manualpdf27 KB
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EP-CN-02-2010: Updates, Clarifications and Correctionspdf46 KB
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EP-CN-01-2009: This change notice transmits revisions to the LIEAP Manualpdf25 KB
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EP-CN-02-2009: The purpose of this change notice is to make revisions to the Table of Contents and Sections 100, 200, 300 Part 1 & 2, 320, 410, 435, 500, 800, 900, 910, 920, 921, 925, and 935 of the Energy Manualpdf43 KB
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EP-CN-02-2008: The purpose of this change notice is to make revisions to Sections 100, 300, 410, 500, 800 and 900 of the Energy Manualpdf26 KB
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EP-CN-01-2008: The purpose of this change notice is to make revisions to Sections 200, 410, 440, 800, 810, 900, and 905 of the Energy Manualpdf26 KB
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EP-CN-03-2008: This change notice transmits revisions to the LIEAP Manualpdf25 KB
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EP-CN-03-2007: This change notice transmits revisions to the LIEAP Manualpdf30 KB
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EP-CN-02-2007: The purpose of this change notice is to make revisions to Sections 200 and 900 of the Energy Manual. pdf28 KB
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EP-CN-01-2007: The purpose of this change notice is to revise Sections 300 Part I, 300 Part II, 320, 410, 500, 800, 810, 900, 920, and 921 of the Energy Manualpdf38 KB
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EP-CN-04-2007: The purpose of this change notice is to make revisions to Sections 100, 200, 301, 410, 435, 500, 800, and 900 of the Energy Manualpdf24 KB
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EP-CN-02-2006: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 400, 410, 430, 500, 800, 900, 925, and 935 of the Energy Manualpdf34 KB
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EP-CN-01-2006: This change notice transmits revisions to the LIEAP Manual.pdf31 KB
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EP-CN-03-2006: This change notice transmits revisions to the LIEAP Manual.pdf26 KB
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EP-CN-02-2005: The purpose of this change is to correct current policy to eliminate reference to cooling bills as a covered expense under the Share the Warmth Program.pdf21 KB
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EP-CN-01-2005: This Change Notice transmits revisions to the CIP User’s Instructions. The revisions reflect changes in the screens that display the Race, Ethnicity, and Language codes.pdf38 KB
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EP-CN-05-2005: The purpose of this change notice is to make revisions to Sections 100, 200, 300, 410, 440, 500 and 900 of the Energy Manual.pdf44 KB
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EP-CN-04-2005: This Change Notice transmits revisions to the LIEAP data entry instructions.pdf43 KB
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EP-CN-03-2005: This Change Notice transmits revisions to the CIP User’s Instructions.pdf24 KB
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EP-CN-06-2005: The purpose of this change notice is to revise Section 900 of the Energy Manual to include instructions for instances when a Crisis Intervention Program (CIP) overpayment occurs.pdf19 KB
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EP-CN-01-2004: This change adds procedures for use of the new SAVE system and updates the address and telephone number for the BCIS office in Charlotte.pdf26 KB
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EP-CN-03-2004: The purpose of this change notice is to provide instructions for enhanced name search functions available in the Crisis Intervention Program (CIP) Automated System.pdf20 KB
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EP-CN-02-2004: The purpose of this change notice is to provide instructions for new reports and functions available in the Crisis Intervention Program (CIP) Automated system.pdf20 KB
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EP-CN-05-2004: Share the Warmth is a new program for low income households experiencing a heating related crisis.pdf16 KB
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EP-CN-04-2004: The purpose of this change is to incorporate annual program rules and other policy clarifications.pdf44 KB
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EP-CN-02-2003: The purpose of this change is to update Figure 800-1 in the Energy Manual to include current LIEAP benefit levels for February 2003.pdf19 KB
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EP-CN-01-2003: In accordance with Section 404 of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996, Public Law 104-193 as amended September 28, 2000 (65 FR 58301), aliens known to be living in the U.S. unlawfully must be reported to the Immigration and Naturalization Service.pdf24 KB
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EP-CN-03-2003: The purpose of this change is to update Crisis Intervention Program (CIP) policy to establish definitions and procedures for identifying and tracking New” households.”pdf20 KB
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EP-CN-06-2003: Policy is updated annually to reflect program rules.pdf26 KB
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EP-CN-04-2003: The purpose of this change notice is to provide instructions for implementation of the new Crisis Intervention Program (CIP) Automated system.pdf20 KB
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EP-CN-04-2002: The federal poverty guidelines for this year have been received. This change notice provides the updated monthly amounts for FY 2002.pdf21 KB
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EP-CN-03-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP income ranges by family size.pdf18 KB
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EP-CN-02-2002: The purpose of this change is to update policy in the Energy Manual to include current LIEAP Benefit Levels for Energy checks issued in February 2002.pdf18 KB
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EP-CN-01-2002: Section 925, Wake Electric Round-Up Program (WERU), is being issued to provide policy for seven counties in North Carolina.pdf23 KB
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EP-CN-05-2002: Policy has been updated to reflect program rules regarding the 2002-2003 Low Income Home Energy Assistance (LIHEA) Program.pdf45 KB
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EP-CN-01-2024: Policy Updatepdf95 KB
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EP-CN-01-2024: EP-300 – Attachment 1pdf249 KB
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EP-CN-01-2024: EP-400 – Attachment 2pdf226 KB
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EP-CN-02-2024: Policy Updatepdf17 KB
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EP-CN-02-2024: EP-135 – Attachmentpdf136 KB
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EP-135 Appeals and Hearing Processpdf136 KB
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