NC Department of Health & Human Services

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NCDHHS Policies and Manuals  >  Departmental

Departmental

For general questions about Departmental policies and procedures, please contact Marjorie Donaldson, Chief Financial Officer. 

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TitleCategoriesTypeFormatSize  hf:doc_categorieshf:doc_tags
0. DSS Fiscal Manual (Full), , pdf3 MB
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1-01: Organization, pdf30 KB
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1. Introduction, , pdf233 KB
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1. Organization of the Non-Profit Agency, , , pdf234 KB
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2-01: Delegation of Authority to the Deputy Secretary, pdf20 KB
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2-04: Delegation of Authority to the Director, Office of General Counsel, pdf19 KB
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2-05: Delegation of Authority to the Deputy Secretary for Behavioral Health & IDD, pdf159 KB
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2-10: Delegation of Authority to the Director, Division of Budget and Analysis, pdf159 KB
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2-11: Delegation of Authority to Purchase and Contract, pdf19 KB
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2-12: Delegation of Authority to the Director, Division of Information Resource Management, pdf33 KB
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2-13: Delegation of Authority to the Director, Office of the Controller, pdf24 KB
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2-14: Delegation of Authority to the Director, Office of the Internal Auditor, pdf20 KB
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2-15: Delegation of Authority To Make Final Department Decision on Local Program Audit Appeals, pdf19 KB
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2-17: Delegation of Authority to the Director, Office of Property and Construction, pdf25 KB
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2-20: Delegation of Authority to the Director, Division of Mental Health, Developmental Disabilities and Substance Abuse Services, pdf37 KB
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2-21: Delegation of Authority to the Director, Division of Medical Assistance, pdf20 KB
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2-22: Delegation of Authority to the Director, Division of Public Health/State Health Director, pdf25 KB
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2-23: Delegation of Authority to the Director, Office of Rural Health and Community Care, pdf20 KB
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2-24: Delegation of Authority to Director, Division of Health Service Regulation, pdf29 KB
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2-30: Delegation of Authority to the Director, Division of Aging and Adult Services, pdf18 KB
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2-31: Delegation of Authority to the Director, Division of Vocational Rehabilitation Services, pdf22 KB
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2-32: Delegation of Authority to the Director, Division of Social Services, pdf22 KB
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2-33: Delegation of Authority to the Director, Division of Services for the Blind, pdf22 KB
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2-34: Delegation of Authority to Director, Division of Services for the Deaf and Hard of Hearing, pdf23 KB
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2-35: Delegation of Authority to the Director, Division of Child Development, pdf24 KB
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2-40: Delegation of Authority to the Director, Division of Human Resources, pdf19 KB
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2-41: Delegation of Authority to the Director, Office of Public Affairs, pdf21 KB
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2-43: Delegation of Authority to the Director, Office of Economic Opportunity, pdf19 KB
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2-44: Delegation of Authority to the Director, Office of Governmental and Community Relations, pdf19 KB
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2-46: Delegation of Authority to the Director, Equal Employment Opportunity Office, pdf20 KB
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2. Budget and Management, , , pdf212 KB
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2. Determination of Allowable/Unallowable Cost, , pdf718 KB
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2I-48: Delegation of Authority to the Chief Information Security Officer and Privacy and Security Office, pdf240 KB
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3-01: Rules Review and Processing Procedure, pdf28 KB
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3-02: Equal Employment Opportunity, pdf18 KB
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3-03: Medical Malpractice Insurance, pdf18 KB
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3-04: Civil Rights Compliance, pdf21 KB
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3-05: Reporting Abuse, Neglect and Exploitation in DHHS Schools, Institutions and Divisions, pdf27 KB
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3-06: Penalty Review Committee, pdf40 KB
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3-07: Mental Health Planning Council, pdf33 KB
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3-09: Performance Rating Dispute Process, pdf72 KB
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3-10: Rate Setting Oversight Committee (formerly titled Rate Setting Advisory Committee), pdf17 KB
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3-11: Compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Public Law 104-191, Title II – Administrative Simplification, pdf46 KB
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3-12: Economic Benefits Policy Governance Board, pdf104 KB
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3. Developing Cost on the DSS-1571 Report, , pdf997 KB
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3. Personnel, , , pdf174 KB
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4. Accounting, , , pdf253 KB
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4. DSS-1571 Submissions, , pdf232 KB
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5. Contracting, , , pdf146 KB
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5. Reconciling County’s General Ledger to DSS-1571 Reimbursement Report, , pdf384 KB
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6. Audit, , , pdf186 KB
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6. Payment Process, , pdf249 KB
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7. Adjustments by State Office to DSS-1571 Reports and Single Audit Follow-Up Procedures, , pdf243 KB
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8. Special Procurement Practices and Management of Property, , pdf330 KB
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A Budget, , , pdf127 KB
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A. 1st Letter to Employee, , , pdf5 KB
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A. 1st Letter to Former State Employee, , , pdf5 KB
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A. 1st Letter to State Employee, , , pdf6 KB
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A. Assistant Payroll Officer Note, , , pdf5 KB
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A. Collection Service Contracts, , , pdf9 KB
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A. Federal and State Tax Filing Requirements, , , pdf140 KB
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A. General Statute 143:553-562, , , pdf10 KB
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A. Guidelines for Submitting Accounts, , , pdf20 KB
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A. Incorporation, , , pdf203 KB
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A. Introduction, , , pdf9 KB
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A. Personnel Policies and Procedures, , , pdf143 KB
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A. Selection of an Auditor, , , pdf142 KB
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A. Termination Debt Deduction Letter, , , pdf3 KB
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Accident Investigation, , pdf34 KB
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Accounts Receivable/Billing, , , pdf242 KB
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Accounts Receivable/Billing – Required Components of DHHS Cash Mgt. Plan Responsibilities Matrix Supplement, , , pdf81 KB
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Acquired Immune Deficiency Syndrome, , pdf29 KB
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Acquisition of Leased Space, pdf86 KB
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Active Shooter Preparedness & Response, , pdf182 KB
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Adverse Weather Policy, , www
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Aerial Lift Safety Plan, , pdf501 KB
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Alcohol and Drug Free Workplace, , pdf140 KB
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Appeals Filing Form, , pdf47 KB
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Appeals Procedure Policy, , pdf21 KB
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Appendix, , pdf803 KB
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Appendix A, Disability Income Plan of North Carolina, , pdf34 KB
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Appendix I: Social Services Fiscal Manual Index, , pdf235 KB
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Appendix II: Abbreviations, , pdf47 KB
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Appendix III: Controller’s Office and Fiscal Office Organization Index, , pdf135 KB
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Appendix IV: NC X/PTR Report Names and Descriptions Index, , pdf122 KB
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Appendix V: Request to Direct Charge, Expense or Depreciate Equipment, , pdf18 KB
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Appendix VI: ADP Equipment, , pdf56 KB
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Appendix VII: Statement of Administrative Costs, , pdf140 KB
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Appendix VIII: Preliminary County DSS Administrative Reimbursement Report, , pdf92 KB
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Asbestos Operations and Maintenance Activities, , pdf59 KB
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Attorney General Opinions, pdf21 KB
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B. 2nd Letter to Employee, , , pdf6 KB
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B. 2nd Letter to Former State Employee, , , pdf6 KB
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B. 2nd Letter to State Employee, , , pdf7 KB
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B. Audit and Reporting Requirements: State Grants Compliance Reporting: $500,000 or more, , , pdf140 KB
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B. Board of Directors, , , pdf134 KB
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B. Employee versus Independent Contractor, , , pdf149 KB
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B. Fund-Raising Activities, , , pdf122 KB
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B. General Statute 105A-1 -105A-16, , , pdf19 KB
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B. Outstanding Accounts Receivable Letter, , , pdf3 KB
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B. Overpayment Procedures, , , pdf35 KB
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B. Repayment of Debt Owed for Current & State Government employees, , , pdf5 KB
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B. Rules and Procedures, , , pdf20 KB
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B. Sales and Use Taxes, , , pdf132 KB
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Bloodborne Pathogens, , pdf84 KB
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Budget Revisions, pdf77 KB
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Budget Travel Authorizationdoc23 KB
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Business Associate Addendumdoc42 KB
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C. Allowable Costs, , , pdf138 KB
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C. Conflict of Interest, , , pdf127 KB
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C. Employee Pay Form, , , pdf4 KB
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C. Employee Withholding Allowances, , , pdf144 KB
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C. Final Letter to Employee, , , pdf5 KB
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C. Final Letter to Former State Employee, , , pdf5 KB
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C. Final Letter to State Employee, , , pdf6 KB
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C. General Statute 1-52 (11), , , pdf5 KB
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C. Outstanding Accounts Receivable List, , , pdf4 KB
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C. Procedures for Employee Repayments After Year-End, , , pdf15 KB
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C. Procurement, , , pdf107 KB
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C. Set-Off Debt Collection List Specifications, , , pdf13 KB
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Canteen or Vending Income, pdf87 KB
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Capital Improvement Projects-Dispute Resolution, pdf19 KB
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Capital Improvement Projects-Funds Management, pdf22 KB
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Cash Management Over Disbursements, , , pdf301 KB
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Cash Management Over Inventory and Supplies, , , pdf88 KB
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Certified Safety Representative, , pdf35 KB
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Client Transportation Services Guidelines, pdf48 KB
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Commenting on Proposed Federal Rules, pdf10 KB
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Compensatory Leave, , pdf412 KB
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Conference Authorization Policy, pdf129 KB
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Confined Space Plan, , pdf641 KB
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Conflict of Interest, pdf170 KB
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Continuing Education Unit (CEU) Award Process, , pdf47 KB
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Continuous Postings (formerly Posting Position Vacancies), , pdf95 KB
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Corrective Action Policy, , pdf125 KB
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Criminal Justice Drug Test Applicant Consent Formpdf232 KB
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Criminal Record Check Consent Formpdf83 KB
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Criminal Record Check for Direct Care Employment Transmittal Formpdf94 KB
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Criminal Record Check for Direct Care Employment Transmittal Formpdf94 KB
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Criminal Record Check Letterpdf137 KB
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Criminal Record Check Request Formpdf269 KB
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Criminal Records Check, , pdf42 KB
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D. Cost-Sharing and Matching Requirements, , , pdf116 KB
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D. Direct Deposit Delete Form, , , pdf4 KB
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D. Employee Overpayment Worksheet, , , pdf7 KB
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D. Employee Overpayment Worksheet, , , pdf7 KB
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D. Instructions for Filing Suits, , , pdf6 KB
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D. Letter to State Employee’s Human Resources Mgr.’s Off., , , pdf6 KB
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D. Over Collection of Social Security and Medicare Taxes, , , pdf5 KB
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D. Set-Off Debt Model Notification Letter, , , pdf10 KB
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D. Statewide A/R Policy and Procedure, , , pdf12 KB
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D. Tax Exempt Status, , , pdf172 KB
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D. Travel Policies and Procedures, , , pdf113 KB
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Designation and Responsibilities of Safety and Health Committees, , pdf43 KB
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DHHS Client Transportation Services Policy, pdf30 KB
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DHHS Hazard Assessment, , pdf891 KB
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DHHS Information Technology Asset Management and Inventory Control, pdf58 KB
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DHHS Mobile Device Management Policy, pdf213 KB
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DHHS Safety Manual, , pdf2 MB
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Direct Care/Critical Care Request Formpdf240 KB
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Disability Income Plan, , pdf35 KB
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Disbursements – Required Components of DHHS Cash Mgt. Plan Responsibilities Matrix Supplements, , , pdf108 KB
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Disciplinary Action, , pdf191 KB
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Disciplinary Action & Grievance Procedures for DHHS Educators, , pdf18 KB
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Drug Test Program Applicant Consent and Acknowledgment Formdoc38 KB
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Drug Test Program Consent and Acknowledgment Formpdf90 KB
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Drug Test Program Consent and Acknowledgment Form for CDL Applicant and CDL Randompdf120 KB
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Dual Employment, , pdf25 KB
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E. 390 Uncollectable Accounts (Write-off’s), , , pdf9 KB
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E. Disciplinary Action Policy, , , pdf8 KB
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E. Employee Overpayment Worksheet, , , pdf7 KB
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E. Employee Payback (Electronically) from DOR, , , pdf4 KB
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E. Employee/IRS Repayment Letter, , , pdf4 KB
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E. Employer Identification Number, , , pdf138 KB
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E. Insurance, , , pdf110 KB
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E. Internal Control System, , , pdf125 KB
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E. NCDMV, Driver License Section Request Form, , , pdf16 KB
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E. Stop Order Form, , , pdf4 KB
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Electrical Safety Plan, , pdf174 KB
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Emergency Action Plan, , pdf51 KB
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Emergency Closing Policy, , www
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Emergency Shower/Eyewash Equipment, , pdf183 KB
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Employee Assistance Program, , www
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Employee Wellness Program, pdf141 KB
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Employment/Pre-Employment – Medicaid Fraud/Abuse Exclusion, , pdf45 KB
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Energized Electrical System Work Safety (70E), , pdf405 KB
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Enterprise Services Access Point (ESAP) Change Management, pdf37 KB
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Ergonomics, , pdf35 KB
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Establishment of the Safety and Health Program, , pdf112 KB
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F. Bank Accounts, , , pdf138 KB
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F. Fraud/Misuse of Funds, , , pdf111 KB
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F. Overpayment Notification Letter, , , pdf4 KB
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F. Salary Overpayment Withholding Sheet, , , pdf9 KB
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Fall Protection Plan, , pdf470 KB
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Fire Life Safety Management Plan, , pdf373 KB
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Fire Prevention Plan, , pdf86 KB
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Fitness for Duty Evaluation, , pdf35 KB
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Flammable, Toxic, and Caustic Chemicals Policy, , pdf194 KB
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Fluorescent Tubes, , pdf117 KB
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Formal Construction Contracts, pdf15 KB
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Foundations Supporting and Supported By DHHS, pdf162 KB
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G. Employee Payback of Salary Overpayments and Agency Check, , , pdf4 KB
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G. Personal Check Refund Worksheet, , , pdf5 KB
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G. Petty Cash Fund, , , pdf152 KB
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G. Whistle-Blower Protection, , , pdf130 KB
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Glossary, , pdf192 KB
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Governor’s Correspondence, pdf136 KB
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H. Program Income, , , pdf111 KB
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H. Records Retention, , , pdf116 KB
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H. Write Off Form, , , pdf5 KB
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Haywood Gymnasium Facility Request Formpdf32 KB
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Hazard Assessments of Employee Activities, , pdf29 KB
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Hazard Communication Plan, , pdf255 KB
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Hazard Communications and Right to Know, , pdf50 KB
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Hearing Conversion Plan, , pdf322 KB
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Hot Work Plan, , pdf541 KB
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HUB Policy for DHHS Construction, pdf29 KB
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I. Property Management, , , pdf146 KB
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I. Salary Overpayment Worksheet, , , pdf5 KB
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Imminent Danger, , pdf14 KB
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In-Range Adjustment, , pdf71 KB
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Interchange of Government Employees, , pdf71 KB
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Inventory and Supplies – Required Components of DHHS Cash Mgt. Plan Responsibilities Matrix Supplements, , , pdf78 KB
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J. DHHS Controller Memo for Write off of Overpayment, , , pdf6 KB
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K. Memo to Central Payroll for W-2C, , , pdf9 KB
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Ladder Safety, , pdf173 KB
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Lead Work Safety Plan, , pdf210 KB
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Legislative and Congressional Inquiries, Reports and Presentations, pdf89 KB
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Liability Waiver for Employees Participating in Fitness Activities at Workpdf26 KB
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Liability Waiver For Employees Using the Haywood Gymnasium Facilitypdf36 KB
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Licensed Education Administrators Evaluation, , pdf38 KB
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Licensed Educators Evaluation, , pdf38 KB
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Lockout/Tagout, , pdf400 KB
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Management of Receipts, Cash Management Over Receipts, , , pdf221 KB
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Managing North Carolina Department of Information Technology (DIT) Services, pdf258 KB
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Materials Handling, , pdf105 KB
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Medicaid Waiver Requests and Applications, pdf121 KB
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Monitoring of Subrecipients, pdf243 KB
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Naming of Departmental Buildings and Property, pdf30 KB
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National Provider Identifier, pdf172 KB
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NC DHHS Covered Entity List, pdf215 KB
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NC DHHS Liability Waiver for Groups or Organizations Using the Haywood Gymnasium Facilitypdf25 KB
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Notice of Privacy Practices Templatedoc67 KB
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Office of State Budget and Management, www
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On-Call, Extended Duty, 24-Hour Duty, , pdf118 KB
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Organization Charts, , pdf36 KB
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P-Card Program Manual, pdf672 KB
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P-Card Program Policy, pdf51 KB
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Performance Management Policy for Agencies and Universities, , www
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Personal Protective Equipment Plan, , pdf533 KB
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Personnel Actions for Violations of Safety and Health Policies, , pdf29 KB
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Policy and Procedures Procurement Manual, pdf747 KB
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Policy Development and Publication, pdf27 KB
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Policy NCDHHS Insider Threat Program, pdf145 KB
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Policy on Meaningful Access for Individuals with Limited English Proficiency and Equal Opportunity Participation for Individuals with Disabilities, pdf448 KB
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Political Activities, , pdf44 KB
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Political Activities Policy, , pdf139 KB
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Powered Industrial Trucks Safety Plan, , pdf428 KB
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Preface, , pdf109 KB
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Privacy Complaint Templatedoc75 KB
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Privacy Manual, pdf2 MB
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Professional Standards of Conduct and Performance for Educators in DHHS, , pdf29 KB
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Public Notification of Funding Availability, pdf84 KB
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Real Property Acquisitions and Dispositions, pdf19 KB
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Receipts, Required components of DHHS Cash Mgt. Plan Responsibilities Matrix Supplement, , , pdf80 KB
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Record Retention, pdf108 KB
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Recordkeeping, , pdf50 KB
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Recruitment and Selection Policy, , pdf125 KB
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Recycling, pdf18 KB
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Reduction-in-Force Policy and NC DHHS RIF Procedure (for Employees Affected After July 2011), , www
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Renovations/Additions to Leased Space, pdf19 KB
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Reporting Theft and Misuse of State Property, pdf80 KB
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Request for Medicaid Waiverdoc34 KB
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Requests for Federal and/or Private Funds, pdf24 KB
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Resolution of Audit Findings for Local Government and Non-Governmental Agencies, pdf92 KB
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Resolution of Division Audit Findings and Recommendations by the State Auditor, pdf83 KB
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Respiratory Protection Plan, , pdf534 KB
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Review of New Construction, Renovation and Leases for Safety and Health Concerns, , pdf28 KB
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Review of Purchases and Service Contracts for Safety and Health Concerns, , pdf29 KB
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Review of Purchasing Requests for Materials and Equipment, , pdf20 KB
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RPA Robot Security Questionnaire, pdf174 KB
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RPA Security Policy, pdf192 KB
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Safety and Health Inspections, , pdf68 KB
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Safety Signs and Safety Hazard Markings, , pdf28 KB
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Safety Training Program Requirements, , pdf60 KB
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Secondary Employment, , pdf32 KB
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Secretary’s Correspondence, pdf134 KB
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Secretary’s Team Recognition Award, , pdf220 KB
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Security Manual, pdf903 KB
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Selection and Employment of Design Firms, pdf20 KB
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Separation Allowance of Eligible Law Enforcement Officers, , pdf27 KB
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Separation of Employment Policy, , pdf134 KB
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Separation or Transfer from Employment, , pdf171 KB
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Serious Accident Investigation, , pdf33 KB
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Shift Premium Pay, , pdf50 KB
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Signatory Authority for Construction Contracts & Changes to Contracts, pdf111 KB
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State Employee Incentive Bonus, , pdf41 KB
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State Grants Compliance Reporting: at least $25,000 but less than $500,000, , pdf92 KB
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State Grants Compliance Reporting: Less than $25,000, , pdf136 KB
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State Property Incident Report to SBI (2/06)doc486 KB
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State Surplus Property, pdf13 KB
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Statutory Policy and Planning Administration, , pdf83 KB
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Teleworking, , pdf93 KB
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Temporary Workers, , pdf325 KB
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Training Opportunities Policy, , pdf139 KB
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Travel and Conferences/Retreats/Workshops/Training, pdf17 KB
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Universal Waste Plan, , pdf361 KB
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Use of Haywood Gymnasium, pdf20 KB
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VII. Sample Chart of Accounts, , pdf331 KB
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Waivers and Appeals, pdf27 KB
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Whistleblower Policy, , pdf28 KB
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Workers’ Compensation Program, , pdf247 KB
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Workers’ Compensation Standard Operating Procedures, , pdf566 KB
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Workplace Smoking and E-Cigarette Policy, , pdf97 KB
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Workplace Violence Prevention, , pdf87 KB
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