Document Tag: Manual

Disqualification for intentional program violation Limitations Timely action Hearing officer for administrative disqualification hearings Advance notice of hearing Scheduling of hearing Failure of the work first unit member to appear Notification following waiver of hearing Arrangements for the hearing Attendance at the hearing Rights and duties of participants Duties of the hearing officer The work…

Responsibility and requirements When an overpayment occurs How to calculate an overpayment How to collect recipient responsible overpayments Collection of recipient responsible overpayments when families move from one county to another How to report county responsible overpayments – active and inactive cases State responsible overpayments – active and inactive cases How to report recipient responsible…

Requirements How To Calculate An Underpayment How To Reimburse The Recipient

Changes in Situation Adding an Individual to a Work First Case (This is an Inclusion) Processing Changes Other Than Inclusions When a Family Moves From One County To Another Within North Carolina When a Family Moves Out of My (The Origination County)

Administrative reopen and administrative reapplication Evaluating the family for an administrative reopen/reapplication Completing an administrative reapplication Cases eligible for work first in the first month but ineligible for ongoing work first County reassignments

Determination of case nominee/ payee for work first cash assistance Work first protective payee Selecting the payment issuance method Electronic benefits transfer Direct deposit Fees associated with the method of issuance Changes in situation Returning unspent funds Benefit issuance for cases in sanction NCFAST processing deadline Payment for a deceased case nominee/payee

Background Cases subject to work first benefits (WFB) WFB payment method Initial mutual responsibility agreements (MRA) Timely notice requirement Child support Reporting participation Issuing payments Failure to comply with MRAS Reapplications

Background Sanction for failure to cooperate with child support Sanction for failure to meet provisions of the mutual responsibility agreement (child-only cases) How does the work first sanction affect the family’s food and nutrition (FNS) benefits? Child care exception to a MRA sanction for work-related reason (applicable only to single-parent families) How sanctions affect time…

General information Employment security commission (ESC) State data exchange (SDX) Beneficiary earnings exchange report (BEER) and financial resource report (FRR) Security procedures County action requirements Destruction Other security measures Department of transportation (DOT) inquiry Department of correction (DOC) inquiry Child support enforcement’s automated collection and tracking system (ACTS) new hire screen National directory of New…

Recertification Requirements Penalty for a family that does not complete the recertification Verifying and documenting the family’s eligibility